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Hand reviewing a verified document check on a laptop

Loan processing software for programs that cannot wait

We build and run loan processing systems: online applications, document collection, address and industry-code checks at entry, e-signature, submission and secure access for loan staff. For CRFG we delivered PPP loan processing software inside the program window, between April and July 2020.

The Problem

What gets in the way

A new program and no system for it

Government and partner loan programs open with short windows, and off-the-shelf systems take longer to fit than the program lasts.

Errors found at review, not at entry

Wrong addresses and industry codes are caught late, and each one sends an application back.

Borrower documents to protect

Tax returns, IDs and bank statements need encryption, limited access and a record of who opened them.

Staff working from anywhere

Loan officers need secure access without borrower data on their own laptops.

What We Build

What we build and run for you

  • Applicant and officer portal

    Online applications, with multi-factor sign-in and role-based access for loan officers and reviewers.

  • Checks at entry

    Address verification and industry-code search while the borrower types, so errors are caught before review.

  • Secure documents

    Encrypted storage, signed links for every upload and download, and personal data anonymized during processing.

  • Signatures and submission

    E-signature and submission to the program or partner in the same workflow.

  • Secure desktops for staff

    Virtual desktops so loan staff can work from home without data leaving the cloud.

  • Reporting

    Pipeline, turnaround and program reports from the same records.

AI Engineering

AI for the documents borrowers send

Uploaded documents can be read into fields and compared with what the borrower entered in the application, so mismatches reach a loan officer before review instead of after. The officer still decides, and each result is stored with the application.

About our AI engineering

Security

Tested with Securetom before it goes live

Before a system goes live, we can test it with Securetom, the AI security product we built. You get the findings and the fixes before launch.

How we test what we build

How It Works

From first call to running every day

  1. 1

    Map the program

    We document the application, the checks, the approvals and where each record has to go.

  2. 2

    Build the first version fast

    Intake, checks and documents first, so applications can start coming in.

  3. 3

    Run it

    We host, monitor and support it through the program, including peak days.

  4. 4

    Extend it

    Servicing, reporting and new programs added on the same system.

Loan processing: common questions

It depends on the program. CRFG's PPP loan processing software went from start to live use inside the program window, between April and July 2020.

Not unless you want us to. We often build the intake, checks or program-specific steps that your current system does not handle, and connect them to it.

Documents are encrypted, links to them expire, access is role-based with multi-factor sign-in, and every access is logged. The system runs in your own cloud account.

Yes. For CRFG we set up secure virtual desktops on AWS so staff could work from home without borrower data on their own machines.

You do. It runs in your environment, and the code and the data belong to you.

Tell us which workflow is slowing your team down.

Send a short note or book a call with an engineer. We will look at your systems and tell you whether we can help.

AI readiness assessment

Ten questions about where your team's time goes. Get a readiness score and the two or three tasks worth automating first. Free.

Check your readiness

An engineer replies within one business day.

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