Dovient: A Maintenance System With a Copilot That Reads the Plant's Own Manuals
Technicians find the right procedure in seconds, and downtime becomes measurable per plant.
Seconds
To find a procedure, instead of searching binders
Hours
For RCA and SOP documents, not weeks
15
Engineers on the platform
The problem
Mid-sized manufacturers run maintenance on paper, messaging apps and spreadsheets. Technicians lose time finding manuals and history, planners cannot see asset health, and management cannot quantify downtime. Traditional maintenance systems are expensive, generic and a poor fit for local connectivity, language and payment realities.
Before and after
Paper and spreadsheets
- Maintenance run on paper, messaging apps and spreadsheets
- Technicians lose time finding manuals and history
- Planners cannot see asset health, and management cannot quantify downtime
One maintenance platform
- Work orders, schedules, assets and SOPs in one platform
- The right procedure found in seconds through copilot retrieval
- RCA and SOP documents in hours, not weeks
What we built
Maintenance core
Work orders, preventive-maintenance schedules, assets, spares, checklists and SOPs on web and mobile, with offline capture and QR-based asset identification.
Multi-agent copilot
Creates work orders from a sentence or voice note, troubleshoots from the plant's own manuals and history, and drafts root-cause analyses, FMEA tables and SOPs. Also exposed as an MCP tool server.
Live machine data
An edge connector speaks Modbus and OPC-UA, and a predictive-maintenance pipeline covers rotating equipment.
Platform services
Multi-tenant licensing, e-signature of compliance records, forms, a shopfloor kiosk mode and voice interaction.
How a maintenance job flows
Raise
A user raises a work order from a sentence or a voice note, with offline capture and QR-based asset identification.
Find
The copilot troubleshoots from the plant's own manuals and history, so the right procedure is found in seconds.
Watch
An edge connector reads live machine data over Modbus and OPC-UA, and a predictive-maintenance pipeline covers rotating equipment.
Document
The copilot drafts root-cause analyses, FMEA tables and SOPs in hours, and compliance records are e-signed.
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